**Poojio.com Footwear Return Policy**

At Poojio.com, we are committed to providing our customers with the best shopping experience. If you are not entirely satisfied with your footwear purchase, we offer a hassle-free return policy to ensure your satisfaction. Please read the following guidelines carefully to understand our return process:

**1. Eligibility for Returns:**
– You may return footwear products within 30 days of the delivery date.
– The product must be in its original condition, unworn, and with all original packaging and tags.
– Personalized or customized footwear may not be eligible for returns unless there is a manufacturing defect.

**2. Initiate a Return:**
– To initiate a return, log in to your Poojio.com account and visit the “Order History” section.
– Locate the order containing the footwear you wish to return and select the specific item(s) for return.
– Follow the on-screen instructions to generate a return request.

**3. Return Shipping:**
– Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part.
– We recommend using a trackable shipping method to ensure your return reaches us safely.

**4. Inspection and Approval:**
– Once we receive your returned item(s), our team will inspect them for compliance with our return policy.
– If the item(s) meet our criteria, we will process your refund or exchange.

**5. Refund or Exchange:**
– Refunds will be issued to the original payment method used for the purchase within 7-10 business days after approval.
– If you opt for an exchange, we will send the replacement item(s) to you once the return is processed.

**6. Exceptions:**
– If you believe you have received a defective product, please contact our customer support team within 7 days of receiving your order to arrange for a return or exchange.

**7. Final Sale Items:**
– Some items may be marked as “Final Sale” and are not eligible for returns. Please check the product description for details.

**8. Contact Us:**
– If you have any questions or need assistance with the return process, our customer support team is available to help. You can reach us at [Customer Support Email] or [Customer Support Phone Number].

Please note that we reserve the right to modify our return policy at any time. However, any changes will be communicated to our customers through our website. We aim to provide you with the best service and appreciate your trust in Poojio.com for your footwear needs.

Thank you for choosing Poojio.com for your footwear purchases. We value your business and strive to ensure your satisfaction with every order.